This is a tentative list.  We will be removing many of these papers and adding only a few after the first week.

Introduction (9/2/97) - discussion led by James Landay (MB Notes)

• Chapter 11: Groupware and Computer-Supported Cooperative Work. In Baecker, Ronald M., Grudin, Jonathan, Buxton, William A. S., and Greenberg, Saul (eds), Readings in Human-Computer Interaction: Toward the Year 2000 (second edition), pp. 741-753. San Francisco: Morgan Kaufmann, 1995.
• Grudin, Jonathan. Groupware and Cooperative Work: Problems and Prospects. In Laurel, Brenda (ed), The Art of Human-Computer Interface Design, pp. 171-185. New York: Addison-Wesley, 1990.
• In the future it might be better to read Grudin's updated CACM '94 paper.
• Ellis, C.A., Gibbs, S.J., Rein, G.L. Groupware: Some Issues and Experiences. In Communications of the ACM 34 (1), pp. 38-58. 1991.

Optional Material:

• Francik, Ellen, Rudman, Susan Ehrlich, Cooper, Donna, and Levine, Stephen. Putting Innovation to Work: Adoption Strategies for Multimedia Communication Systems. In Baecker, Ronald M., Grudin, Jonathan, Buxton, William A. S., and Greenberg, Saul (eds), Readings in Human-Computer Interaction: Toward the Year 2000 (second edition), pp. 886-896. San Francisco: Morgan Kaufmann, 1995.

Meetings Support [Theory] (9/9/97) - discussion led by Mybrid Spalding

• McGrath, Joseph E. Time, Interaction, and Performance (TIP): A Theory of Groups. In Small Group Research 22 (2), pp. 147-174. May 1991.

Criticizes existing work on the behavior of groups due to ad hoc empirical evidence. Points to newer work that takes account of physical, temporal, and social contexts in which real groups operate. Then analyzes group behavior in terms of production, member support, and group well-being.
 
• Short, John, Williams, Ederyn, and Christie, Bruce. Communication Modes and Task Performance. In The Psychology of Telecommunications, pp. 77-89. John Wiley & Sons. 1976.

Explores the relationships between communication modes and group performance.

Summary of papers & discussion

Optional Material:

• Jay, Anthony. How to Run a Meeting. In Harvard Business Review 54 (2), pp. 43-57. March-April 1976.

Discusses the art of running a meeting and how to run a meeting effectively.

Meeting Support [Systems] & Electronic Discussion Groups (9/16/97) - discussion led by Todd Hodes and Jimmy Lin

• Moran, Tomas P.  et. al.  “"I'll Get That Off the Audio": A Case Study of Salvaging Multimedia Meeting Records”. Proceedings of Human Factors in Computing Systems, CHI '97, Atlanta, GA, March 22-27, 1997. pp. 202-209.
• Mantei, Marilyn M. “Observation of Executives Using a Computer Supported Meeting Environment,” International Journal of Decision Support Systems. 5(June): pp. 153-166, 1989. Elsevier.

A good overview of some of the early work with electronic meeting rooms at EDS.
• Turoff, Murray. Computer-Mediated Communication Requirements for Group Support (Excerpts).

Optional Material:

• Nunamaker, Jay F., et. al. Electronic Meeting Systems to Support Group Work.

Another influential overview of electronic meeting systems. More on structured meeting processes and benefits. Bit longer than the Mantei paper.

Summary of papers & discussion

Social, Organizational, & Spatial Considerations (9/23/97) - discussion led by Richard Davis & Randi Thomas

• Orlikowski, Wanda J. Learning from Notes: Organizational Issues in Groupware Implementation. In Proceedings of CSCW '92. pp. 362-369.
• Flores, et. al. Computer Systems and the Design of Organizational Interaction. In ACM Transactions on Office Information Systems, 6(2), pp. 153-172. 1988.
• Harrison, Steve and Dourish, Paul. Re-Place-ing Space: The Roles of Place and Space in Collaborative Systems. In Proceedings of CSCW '96, pp. 67-76. November, 1996.

Summary of papers & discussion

Design of Groupware (9/30) - discussion led by Mark Newman & Yatin Chawathe

• Falfchamps, Danielle. Ethnographic Workflow Analysis: Specifications for Design. In Human Aspects of Computing: Design and Use of Interactive Systems and Work with Terminals, pp. 709-715. Elsevier. 1991.
• Greif, Irene. Designing Group-enabled Applications: A Spreadsheet Example. In Coleman, D. (ed.), Groupware '92, pp. 515-525. Morgan Kaufmann. 1992.
• Stefik, M., Bobrow, D.G., Foster, G., Lanning, S., and Tatar, D. WYSIWIS Revised: Early Experiences with Multiuser Interfaces. In ACM Transactions on Office Information Systems, 5(2), pp. 147-167. 1987.
• Lange, Beth M. Electronic Group Calendarying: Experiences and Expectations. In Coleman, D. (ed.), Groupware '92, pp. 428-432. Morgan Kaufmann. 1992.

Summary of papers & discussion

• Sproull, Robert F. A Lesson in Electronic Mail. In Sproull, L. and Kiesler, S. (eds), Connections: New Ways of Working in the Networked Organization, pp. 177-184. The MIT Press. 1991.
• Sproul, Lee and Kiesler, Sara. Computers, Networks and Work. In Scientific American, pp. 116-123. 1991.
• Malone, Thomas W., Grant, K.R., Lai, K.-Y., Rao, R., and Rosenblitt, D.A. The Information Lens: An Intelligent System for Information Sharing and Coordination. In Olson, M.H. (ed.), Technological Support for Work Group Collaboration, pp. 65-88. Hillsdale, NJ: Lawrence Erlbaum. 1989.

Summary of papers & discussion

Optional Material:
• Finholt, Thomas and Sproull, Lee S. Electronic Groups at Work. In Organization Science, 1(1), pp. 41-64. 1990.

Synchronous Groupware

Video Conferencing (10/14) - discussion led by Andy Begel & Michael Shilman

• Brittan, David. Being There: The Promise of Multimedia Communications. In MIT Technology Review, pp. 42-50. May/June 1992.
• Egido, Carmen. Video Conferencing as a Technology to Support Group Work: A Review of its Failures. In CSCW '88.

Great early study of why video doesn't really add much to CSCW in many cases.
• Macedonia, Brutzman, "MBone Provides Audio and Video Across the Internet", IEEE Computer, Apr 94, v27n4, p.30-36
• Curtis, Pavel, Dixon, Michael, Frederick, Ron, and Nichols, David A. The Jupiter Audio/Video Archtecture: Secure Multimedia in Network Places. In Multimedia '95, pp. 79-90.

Summary of papers & discussion

Collaborative Design (10/21) - discussion led by Teck-Lee Tung

• Tang, John C. Findings from Observational Studies of Collaborative Work. In International Journal of Man-Machine Studies, 34(2), pp. 143-160.
• Greenberg, Saul, Roseman, M., Webster, D. and Bohnet, R. Issues and Experiences Designing and Implementing Two Group Drawing Tools. In Proceedings of the 25th Annual Hawaii International Conference on the System Sciences, Hawaii, January 1992, Vol. 4, pp. 139-150.
• Ishii, Hiroshi, and Kobayashi, Minoru. ClearBoard: A Seamless Medium for Shared Drawing and Conversation with Eye Contact. In Proceedings of CHI '92, pp. 525-532.

Summary of papers & discussion

Media Spaces & Awareness (10/28) - discussion led by Francesca Barrientos & Suchi Raman

• Hollan, Jim, and Stornetta, Scott. Beyond Being There. In Proceedings of CHI '92.
• Dourish, Paul and Bly, Sarah. Portholes: Supporting Awareness in a Distributed Group. In Proceedings of CHI '92.
• Greenberg, Saul. Interactors for Awareness (short suite). In Proceedings of CHI '96.
 
Summary of papers & discussion

For further reading see:

• Gaver, William W. Sound Support for Collaboration. In Proceedings of ECSCW '91.
• Buxton, William A.S. Telepresence: Integrating Shared Task and Person Spaces. In Proceedings of Graphics Interface '92.
• Mantei, et. al. Experiences in the Use of a Media Space. In Proceedings of CHI '91.
• Kraut, Robert E., Fish, Robert S., Root, Robert W., Chalfonte, Barbara L. Informal Communication in Organizations: Form, Function, and Technology.  or Root, Robert W. Design of a Multimedia Vehicle for Social Browsing in CSCW '88.

Description of the Cruiser system at Bellcore.

Document Management, & Authoring (11/4) - discussion led by Frederick Wong and Tina Wong

• Phelps, Thomas A. and Wilensky, Robert. Multivalent Annotations. In Proceedings of the First European Conference on Research and Advanced Technology for Digital Libraries, Pisa, Italay, 1-3 September, 1997.
• Levine, Stephen R. and Ehrlich, Susan F. The Freestyle System: A Design Perspective. San Francisco: Morgan Kaufmann, 1995.

Summary of papers & discussion

Optional Reading:

• Landow, George P. Hypertext and Collaborative Work: The Example of Intermedia (Excerpts).
• replace with a newer hypertext / web article
• Michailidis, Antonios and Rada, Roy. A Review of Collaborative Authoring Tools.  In Rada, Roy (ed), Groupware and Authoring, pp. 9-43. San Diego, CA: Academic Press, 1996.

Implementation Issues and Toolkits #1 (11/11) - discussion led by Jason Hong

• Saul Greenberg and Mark Roseman. Groupware Toolkits for Synchronous Work. In M. Beaudouin-Lafon (ed.), Trends in CSCW. John Wiley & Sons, 1996. (postscript version)
• Prakash, Atul and Shim, Hyong Sop. DistView: Support for Building Efficient Collaborative Applications using Replicated Objects. In Proceedings of CSCW '94, pp. 153-164. (PDF version from ACM D-Lib)
• Dourish, Paul. Consistency Guarantees: Exploiting Application Semantics for Consistency Managment in a Collaborative Toolkit. In Proceedings of CSCW '96, pp. 268-277. (PDF version from ACM D-Lib)

Summary of papers & discussion

• Hill, Ralph D. Languages for the Construction of Multi-User Multi-Media Synchronous (MUMMS) Applications. In Languages for Developing User Interfaces, pp. 125-143. Boston: Jones & Bartlett, 1992.
• Edwards, W. Keith and Mynatt, Elizabeth D. Timewarp: Techniques for Autonomous Collaboration. In Proceedings of CHI '97, pp. 218-225. (PDF version)

Further Background Reading:
• Lauwers, J. Chris, and Lantz, Keith A. Collaboration Awareness in Support of Collaboration Transparency: Requirements for the Next Generation of Shared Window Systems. In Proceedings of CHI '90, pp. 303-311.
• Dewan, Prasun and Shen, HongHai. Access Control in Collaborative Environments. In Proceedings of CSCW '92.
• Rodden, Tom and Blair, Gordon. CSCW and Distributed Systems: The Problem of Control.
• Lauwers, J. Chris, et. al. Replicated Architectures for Shared Window Systems: A Critique.

Evaluation (11/25) - discussion led by Cindy Romer & Megan Thomas

• McGrath, Joseph E. Methods for the Study of Groups (Excerpt). In Groups: Interaction and Performance. pp. 28-37, 1984.
• Streitz, Norbert A., Rexroth, Petra, and Holmer, Torsten. Does "roomware" matter? Investigating the role of personal and public information devices and their combination in meeting room collaboration. In Proceedings of the Fifth European Conference on Computer Supported Cooperative Work (E-CSCW '97), Lancaster, UK.
• Pinsonneault, Alain and Kraemer, Kenneth L. The Impact of Technological Support on Groups:  An Assessment of the Empirical Research. In Decision Support Systems, 5(2), June 1989, pp. 197-216. North Holland.

  Summary of papers & discussion

Further Background Reading:

• Olson, Gary M. and Olson, Judith S. The Effectiveness of Simple Shared Electronic Workspaces.  In Rada, Roy (ed), Groupware and Authoring, pp. 105-126. San Diego, CA: Academic Press, 1996.

• Neal, Lisa. Virtual Classrooms and Communities. In ?????.

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